Legal Documents

Terms of Service

Terms, conditions, and specifications of the provision of Hosting (Web Hosting) service by INNOVEMUS S.A.C.

Effective since May 30, 2026

Let it be known by these Terms of Service (hereinafter, the "Contract") entered into by one part INNOVEMUS S.A.C. with RUC No. 20601650356, residing for these purposes at CAL. BADAJOZ MZA. O LOTE. 12 URB. MAYORAZGO ET. CUATRO (IN FRONT OF THE GEOPHYSICAL INSTITUTE OF PERU) LIMA - LIMA - ATE, duly represented by its General Manager Mr. Oscar Fernando Villanueva Valderrama, identified with DNI No. 44041903 (hereinafter, "INNOVEMUS"); and on the other part the beneficiary of the service (hereinafter, the "OWNER"), in accordance with the details provided that will be registered in the electronic request form, under the following terms, restrictions, and conditions:

FIRST: OBJECT OF THE CONTRACT

By this Contract, INNOVEMUS is obligated to provide the client with the Hosting (Web Hosting) service in accordance with the conditions established in the commercial offer, electronic request form, and in accordance with the terms and conditions outlined in this Contract. Consequently, under this Contract, INNOVEMUS is obligated to provide the OWNER with the services that will be rendered under the conditions established in Annex I (hereinafter, the "Services").

SECOND: OBLIGATIONS OF INNOVEMUS

The obligations of INNOVEMUS are as follows:

2.1. It is obligated to the OWNER to provide the Services detailed in Annex I of the Contract, granting the necessary technical facilities so that the hosted website and emails are accessible via the Internet, in the form, manner, and contents determined by the OWNER and permitted by the plan purchased, providing an administration interface that allows accessing, modifying, and updating their data on the Hosting.

2.2. INNOVEMUS may store content on servers inside or outside national territory, due to connectivity and storage requirements necessary for the data provided by the OWNER, with a similar level of data protection as required by Law No. 29733 - Personal Data Protection Law.

2.3. It is established that INNOVEMUS has no custody, deposit, or management responsibilities for the OWNER's data.

2.4. It will provide the Services 24 hours a day, every day of the year, except in cases where there are failures or unavailability of the internet service due to causes not attributable to INNOVEMUS, but rather to complementary providers of Internet service to which INNOVEMUS may be connected to receive or provide the Services.

2.5. INNOVEMUS will not be held responsible for failures or unavailability of the Internet service, beyond making its best efforts so that the affected services can be restored to the OWNER in the shortest time possible.

2.6. INNOVEMUS assumes the commitment to comply with all legal requirements and applicable legislation to provide the Services, taking charge of all necessary authorizations for that purpose.

THIRD: DECLARATIONS AND WARRANTIES OF THE OWNER

The OWNER declares and warrants:

3.1. That they have read and are aware of each and every one of the terms and conditions of this Contract, as well as other applicable acceptable use policies (AUP) available on the INNOVEMUS site, so the mere submission of the electronic application to INNOVEMUS and acceptance of these contractual conditions imply their express acceptance and submission.

3.2. That in the event of modification of any of the clauses of this Contract, or the applicable provisions and/or policies, provided they have been duly communicated and/or published on the website at least 30 calendar days in advance, they shall apply to both parties automatically and bindingly. Upon a modification applied in this sense, the OWNER may terminate this Contract.

3.3. That the data and credentials delivered by INNOVEMUS to the OWNER constitute the sole means of access to the contracted service; therefore, the OWNER recognizes and accepts that all modifications and/or changes made through their use are their sole responsibility, undertaking to keep them secret, safeguarding them with due care and confidentiality.

3.4. That they specifically recognize and agree that the use made of this site and the Services found therein will be at their own risk and account, and that this site and the Services found therein are provided "as is", "as available", and "with all faults".

3.5. That they recognize and agree that no oral or written information or advice provided by INNOVEMUS, its officers, directors, employees, advisors, or agents (including, but not limited to, its representatives or customer service) and third-party service providers (i) shall constitute legal or financial advice nor (ii) create a warranty of any kind regarding the Services, with warranties limited to what is expressed in this Contract.

FOURTH: OBLIGATIONS AND RESPONSIBILITIES OF THE OWNER

4.1. OWNER's Information

The OWNER undertakes to report updates to their personal data, changes of address, phone numbers, and email through the email registered as the primary contact. Any notification by INNOVEMUS will be sent primarily to the email registered by the OWNER and/or through any other medium of its choice.

4.2. Content Responsibility

The OWNER is solely responsible for the creation, development, protection, updating of the content, and maintenance of the website and the contents hosted therein. INNOVEMUS will not provide any type of support related to the content of the OWNER's website or application. In this sense, the Services provided by INNOVEMUS are not related to the development of the website, application, or other medium installed by the OWNER.

4.3. Services Not Included (Application Security)

In the event that the website is affected by any computer virus, hacker attack, or unauthorized access by third parties regardless of their intent, or any destructive element, it will be the OWNER's responsibility to execute all technical measures and necessary efforts to eliminate it immediately, particularly when such events are the consequence of security issues due to vulnerable or outdated applications running within the OWNER's website. Likewise, they are obliged to immediately report the event to INNOVEMUS to adopt necessary measures to eliminate these where possible, without this meaning that INNOVEMUS assumes any liability for solving the incident.

4.4. BackUp (Backup Copies)

The OWNER is responsible for performing Backups or backup copies of their data and can schedule and download them from the control panel provided by INNOVEMUS or other means the OWNER deems appropriate, at the time and frequency they consider necessary. It is recommended to keep a backup copy of files and databases every time a major change is made, keeping in mind that storing such backup in the same Hosting account is subject to the available storage under the contracted plan. Similarly, downloading backups depends on the bandwidth available under the plan contracted by the OWNER.

4.5. Authorization to INNOVEMUS

The OWNER authorizes INNOVEMUS to perform Backups or backup copies periodically, in accordance with the specifications of the contracted service, according to the electronic request form, and arrange regular recovery procedures and storage of content. This authorization does not imply that INNOVEMUS assumes responsibility for complying with the obligation detailed in paragraph 4.4 above.

4.6. General Prohibitions of the OWNER:

It is strictly prohibited for the OWNER to:

a) Use the services, directly or indirectly, to violate any applicable law, regardless of its nature, whether national or international.

b) Send, transmit, or store material that is violent, discriminatory, pornographic, or obscene.

c) Transmit, distribute, or store any type of information, data, or materials that violate national or international laws or regulations.

d) Send, transmit, or store information whose content is, directly or indirectly, without limitation, illegal, harmful, profane, abusive, defamatory, and/or fraudulent, or that reveals private or personal matters affecting any person, or otherwise violates the rights of others.

e) Use the services using a false, erroneous, or non-existent name, whether as a natural or legal person.

f) Send, transmit, or store any material that the OWNER does not have the right to transmit under the law (whether Copyright, trademark, trade secret, patents, or other proprietary rights of third parties) or under contractual or fiduciary relationships (such as non-disclosure agreements).

g) Engage in actions that restrict, deny, or prevent any individual, group, entity, or organization from using the contents, products, or services offered through any SITE, and the Internet in general.

4.7. Security

It is prohibited for the OWNER to:

a) Attempt to breach authentication, identity verification, and security systems of the server or networks; this includes, and is not limited to, trying to access data not intended for the OWNER, attempting to log into the server or accounts without authorization, or trying to test the security of the networks.

b) Attempt disruptions in Internet communications, such as altering routing information, deliberately overloading a service, conducting cyber attacks on other computers on the Internet, among others, affecting third parties of any legal nature.

c) Use any program, command, or group of commands, or send messages of any kind, designed to interfere with a user's established session at any point on the Internet.

d) Perform any type of monitoring that involves intercepting information not intended for the OWNER.

e) Send or transmit files containing viruses or other destructive features that may adversely affect the operation of someone else's computer and/or may affect the correct operation of the same and/or the services.

f) Sublease, sell, or assign all or part of the Services provided by INNOVEMUS.

4.8. Email

It is prohibited to:

a) Threaten, abuse, defame, or in any way affect the rights of any individual, group, entity, or organization through the use of email, regardless of the language used, frequency, or length of messages.

b) Send emails maliciously, including "Phishing" or identity theft actions to try to acquire confidential information fraudulently, "Mail Bombing" that seeks to saturate a specific site or server with an extremely high number of emails, among others.

FIFTH: ZERO TOLERANCE POLICY AGAINST SPAM

5.1. The OWNER undertakes not to transmit unsolicited advertising via email or any other medium on the Internet; advertising any service hosted by INNOVEMUS, whether through services contracted with INNOVEMUS or through any other service provider. Failure to comply with this point entails immediate suspension without prior notice of the contracted services, regardless of the amount or size of the mailing.

5.2. Mass mailing is strictly prohibited. INNOVEMUS reserves the right to notify the OWNER, previously, as an ultimatum or proceed to the immediate suspension without prior notice of the contracted services.

5.3. Failure to comply with the obligations detailed in paragraphs 5.1 and 5.2 above will lead to the immediate suspension without prior notice and subsequent deletion of the Services, being a resolutory condition of the Contract. This is because INNOVEMUS, like any company providing these Services, maintains a zero-tolerance policy regarding unsolicited email and violation of this point will lead to the immediate termination of your website.

5.4. In case of non-compliance with the obligations detailed in paragraphs 5.1 and 5.2 above, the OWNER additionally undertakes to hold INNOVEMUS harmless, and in case its officers, partners, and/or representatives are affected by this breach, they undertake to indemnify them for reasonable expenses incurred and for damages suffered in relation to any action, suit, or proceeding to which they were party due to the OWNER's breach.

SIXTH: USE AND ABUSE OF WEB APPLICATIONS

6.1. On hosting accounts, the OWNER may install and run scripts they deem appropriate, as well as applications developed in PHP, CGIs, and other programming languages supported on the contracted account. However, INNOVEMUS reserves the right to suspend the hosting account, deactivate any script or software installed by the subscriber, that affects the normal operation of other accounts or the server as a whole.

6.2. The abusive and disproportionate use or misuse of PHP, MySQL, CGIs, or Perl, etc., such as persistent connections, loops, and similar, can make the operation of the server unfeasible, affecting hundreds of accounts hosted on the same server. INNOVEMUS reserves the right to deactivate and/or terminate without prior notice hosting accounts causing such problems, in order to guarantee maximum SERVICE quality to all accounts hosted on the same server.

6.3. The limit of resources allowed for the hosting account is in accordance with the plan contracted. For security and stability reasons of the server and the network, we do not allow the execution of IRC and P2P applications.

SEVENTH: DATA PROTECTION AND CONFIDENTIALITY

7.1. The parties undertake to keep confidential all information exchanged under this Contract, and/or related to the terms and conditions of this agreement or any activity contemplated by this agreement is considered by the parties as confidential information, so neither party may disseminate or provide it to any person.

7.2. Personal information of the OWNER received and/or generated due to the preparation, execution, and/or performance of the Contract will be stored for a maximum period of 10 years, in the "Clients" database owned by INNOVEMUS located at the address indicated in the introductory part of this Contract.

7.3. The OWNER, as the holder of personal data, expresses their free, prior, express, informed, and unequivocal consent for INNOVEMUS and linked companies that may have access to the personal data of the OWNER, to treat the same, including their sensitive data, to prepare, celebrate, and execute this Contract. The OWNER on their own declares that all personal data information they use when taking the Services and executing the Contract already has the free, prior, express, informed, and unequivocal consent of the holders of said personal data, as well as authorization for its treatment.

7.4. Likewise, the OWNER accepts that their personal data delivered to INNOVEMUS as well as the information to which it may access or generate in the course of its operations, may be transferred to the competent authorities to comply with obligations and information originating under compliance with rules related to the operation of INNOVEMUS, prevention of money laundering and terrorist financing, FATCA regulations, and others established by the legal system, as well as to third parties, provided they are authorized by law.

7.5. The OWNER accepts that they have been informed that the treatment of their personal data, as indicated in the preceding clauses, is mandatory for the execution of the Contract and to comply with applicable legal provisions, for which the OWNER authorizes its use. By signing this Contract, the OWNER provides authorization for such treatment.

7.6. The OWNER declares that they know they can revoke their consent and exercise any of the rights that personal data legislation confers on them in their capacity as personal data holder (rights of access, rectification, cancellation, and opposition, among others) at any time. For this, it will be sufficient to send an electronic communication or approach the offices of INNOVEMUS located at the address indicated in the introductory part of the Contract or the address that INNOVEMUS notifies them of, if varied.

7.7. Additional Authorization for Commercial Purposes: Additionally, the OWNER authorizes INNOVEMUS to use their personal information to offer them direct and complementary services to their business object, and send them communications referring to services it may provide. Likewise, they authorize INNOVEMUS to transfer their information to its vinculated companies or those forming part of its Economic Group to send them communications related to generated collateral services of interest.

The information subject to treatment will be stored in the database called “List of Interested Parties” owned by INNOVEMUS, located at the address indicated in the introductory part of the Contract for a maximum period of 10 years. In this case, the CLIENT accepts that their authorization is optional, but not granting it will prevent them from accessing service offers related to their line of business and that INNOVEMUS can send them communications related to matters or services that might be of interest to them.

The OWNER declares that they know they can revoke the consent granted to INNOVEMUS to fulfill the mentioned additional purposes, and exercise any of the rights that personal data legislation confers on them in their capacity as personal data holder (rights of access, rectification, cancellation, and opposition, among others) at any time. For this, it will be sufficient to send an electronic communication or approach the offices of INNOVEMUS located at the address indicated in the introductory part of the Contract.

7.8. INNOVEMUS does not share, permit access to, supply, or report personal data that it may obtain or be supplied by the OWNER to advertisers or third parties. Therefore, it is not responsible for the management of information obtained by third parties on the OWNER's website, with or without their consent, nor for the security of data that the OWNER voluntarily provides to third parties.

EIGHTH: TERMINATION AND SUSPENSION

In the event that the OWNER and/or users and/or webmaster of the OWNER breach any part or all of the Contract, it shall be terminated by operation of law automatically without the need for prior notice or prior warning, concluding between the parties in application of this resolutory condition. Likewise, INNOVEMUS reserves the right, at its sole discretion, to proceed to the immediate suspension of the SERVICE, without the need for prior written notice or email notice to the OWNER.

Likewise, the infrastructure provider (the company where all INNOVEMUS servers are hosted) has the authority to delete hosting accounts that violate any of the terms and/or conditions of this Contract without prior notice, regardless of the actions that INNOVEMUS might take. In such case, the Contract shall be terminated by operation of law automatically. INNOVEMUS reserves the right to initiate corresponding legal actions if it considers that the fault, infraction, or cause for suspension has caused economic damage to INNOVEMUS.

INNOVEMUS may provide any information that contributes to the investigation or proof of irregular or illegal acts committed by the OWNER, derived from the breach of the terms of this Contract, provided they are requested by competent authorities in use of their legal powers, and such information is on INNOVEMUS servers.

Contractual termination and/or suspension of the SERVICE due to an event attributable to the OWNER for contractual breach shall not mean under any circumstances the refund of the price paid nor the payment of any compensation or penalty by INNOVEMUS.

NINTH: SUSPENSION FOR MAINTENANCE

INNOVEMUS reserves the right to perform scheduled suspensions of the Services, with prior communication via email or any other medium at least 24 (twenty-four) hours in advance, for the purposes of performing maintenance, repair, or other tasks on the equipment or peripherals through which the SERVICE is provided. Without prejudice to the provisions of the preceding clause, INNOVEMUS may perform unscheduled suspensions when emergency reasons justify it.

TENTH: VALIDITY, TERMS, AND AUTOMATIC RENEWAL

The provision of Services by INNOVEMUS starts according to the moment of renewal payment, within the established terms, through the confirmation of the renewal payment made. The OWNER will be sent, along with the hosting access keys, the service start period and end date (expiration) of the same.

The OWNER is responsible for performing timely renewal before the expiration date if they indeed wish to renew the Services. After the period ends, the account will be suspended for a period of 14 days, during which the service can be reconnected by paying a penalty equivalent to S/50, a cost associated with reactivation configurations.

After 14 days of expiration, the hosting account and all its content will be deleted. In the event that they indeed wish to reactivate their hosting, a surcharge of S/100 for reconnection must be paid, a cost associated with service reactivation, without this meaning a guarantee of being able to recover their contents. INNOVEMUS is not responsible - in any case - for the loss of content or email of the OWNER during the time the account is suspended or if it was deleted.

To perform the renewal of Services, the OWNER must have settled outstanding debts associated with the Services provided by INNOVEMUS.

ELEVENTH: PRICE AND PAYMENT CONDITIONS

The economic compensation for the contracted Services is that which the OWNER became aware of upon completing the electronic request for the Services. The OWNER accepts that payment to contract and/or renew the Services will be made on an "Advance" basis, before the creation and/or enablement of the Services. Likewise, subsequent payments will be made in accordance with the periodicity chosen when contracting the Services.

TWELFTH: EXCLUSION OF LIABILITIES

The OWNER shall be solely responsible for any damage or prejudice caused against the rights of third parties, due to breach of applicable legal regulations and/or obligations agreed in this Contract, leaving INNOVEMUS, its directors, shareholders, representatives, and officers excluded from any liability to third parties for the misuse or breach by the OWNER of their agreed obligations.

INNOVEMUS excludes itself from any liability to the OWNER or their users for damages of any nature originating directly, indirectly, or remotely, from the interruption, suspension, termination, lack of availability, or lack of continuity of the operation of the Services, due to causes beyond its reasonable technical - commercial control, including, but not limited to, actions or failures of the OWNER or any of their users, pandemics, epidemics, acts of God, disasters, fires, government prohibitions or regulations, viruses not resulting from the acts or omissions of INNOVEMUS, its employees or agents, national emergencies, insurrections, riots or wars, strikes, lockouts, work stoppages, or other labor difficulties. However, INNOVEMUS will act diligently to overcome such force majeure.

In the event that INNOVEMUS becomes involved in claims, complaints, grievances, procedures, audits, judicial processes, or investigations before the public prosecutor's office originating from the misuse or breach of obligations by the OWNER, the latter is obliged to hold it harmless and assume all expenses, costs, and fees incurred by INNOVEMUS in defense of its rights, reimbursing the same within twenty-four hours of written request, without prejudice to indemnification actions that may correspond to INNOVEMUS.

This applies to officers, partners, and/or representatives of INNOVEMUS, who must be indemnified for reasonable expenses incurred and for damages suffered in relation to any action, suit, or proceeding to which they were party due to the OWNER's breach.

THIRTEENTH: ENTIRE AGREEMENT

This Contract contains all agreements and stipulations reached by the parties and replaces and prevails over any negotiation, offer, agreement, understanding, contract, or agreement that the parties may have held, sent, or agreed, as the case may be, prior to the date of execution of this Contract.

FOURTEENTH: SEVERABILITY OF CLAUSES

The parties state that the clauses of the Contract are severable and that the nullity, invalidity, or ineffectiveness of one or more of them shall not affect the remaining ones. In the event that any of the clauses of the Contract is declared null, the parties will make every reasonable effort to design and implement a legally valid solution that achieves a result as close as possible to that which was sought to be obtained with the clause declared null.

FIFTEENTH: APPLICABLE LAW AND JURISDICTION

Relationships arising under this contract shall be governed, interpreted, and executed in accordance with legal regulations in force in Peru.

All disputes arising from or related to this Contract shall be definitively resolved by arbitration in accordance with the Arbitration Rules of the National and International Arbitration Center of the Lima Chamber of Commerce, to whose rules, administration, and decision the parties unconditionally submit, declaring to know and accept them in their entirety.

In witness of conformity and full acceptance of the terms and conditions contained in the clauses of this Contract, the Parties sign it.

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